Delivery

1.    Delivery Overview

We aim to deliver your SBoutique goods as quickly and securely as possible, whilst keeping costs low. All domestic orders are sent via Royal Mail as long as they are within the 2kg weight limit.  International orders are sent via Royal Mail's International Tracked/Tracked and Signed.

2.    Delivery Times

We aim to despatch your item within one working day of your order being placed (Monday - Friday). From despatch, the estimated standard delivery times (as per Royal Mail's delivery schedule) are as follows, although these can be extended during busy periods (eg. Black Friday/Christmas/Industrial Action):

    • UK - 2 - 3 working days
    • Europe & BFPO - 3 - 5 working days
    • Rest of World - 5 - 7 working days
    • Express - Tracked 24 - 1-2 Days
    • Next Day - Special Delivery by 1pm - Next Day (Mon-Fri, does not guarantee a Saturday delivery)

Please note that Royal Mail does not normally deliver on Sundays or Bank Holidays. 

Orders must be placed by 12 noon Monday - Friday to guarantee we have enough time to process the order and despatch it to you.

3.     Shipping Costs

  • UK Standard - 2nd Class/Royal Mail 48 - FREE
  • Express - Tracked 24 (1-2 Days) - £4.95
  • Next Day - Special Delivery by 1pm - £7.95
  • European Standard - Royal Mail International Tracked - £9.95
  • Rest of World - Royal Mail International Tracked - £14.95 

4.    International Delivery

Our international delivery costs are based on a maximum weight of 1kg. This will be sufficient to cover most typical orders of 3-4 items. However, should the weight of the package exceed 1kg then we reserve the right to increase the delivery charge accordingly.  In the event that this occurs we will contact you prior to despatching the item. The maximum weight we can send via Royal Mail is 2kg.

Our international orders are despatched on a duty unpaid basis. Unless otherwise stated, all items are shipped from the United Kingdom and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs. Please check with the relevant authorities of the country in question before placing an order.